The Medicare Program rates all health and prescription drug plans each year, based on a plan's quality performance. Medicare Star Ratings help you know how good a job our plan is doing. You can use these Ratings to compare our plan's performance to other plans. The two main types of Star Ratings are:
The number of stars shows how well our plan performs.
|★★★★★||5 Stars — Excellent|
|★★★★||4 Stars — Above Average|
||3 Stars — Average|
||2 Stars — Below Average|
||1 Star — Poor|
Learn more about our plan and how we are different from other plans at www.medicare.gov.
You may also contact us 7 days a week from 8:00 a.m. to 8:00 p.m. Eastern time at 888-839-7330 (toll-free) or
711 (TTY), from October 1 to March 31. Our hours of operation from April 1 to September 30 are Monday
through Friday from 8:00 a.m. to 8:00 p.m. Eastern time.
Current members please call 877-234-3853 (toll-free) or 711 (TTY).
*Star Ratings are based on 5 Stars. Star Ratings are assessed each year and may change from one year to the
SecureRx® PDP is offered by Avalon® Insurance Company, a Federally-Qualified Medicare Contracting Prescription Drug Plan. Enrollment in SecureRx PDP depends on contract renewal.
Updated January 7, 2019