Avalon® Insurance Company respects your right to privacy. When you visit this site, we may collect information on two different levels about your visit:
Avalon Insurance Company collects personally identifiable information, including but not limited to: name, address, telephone number and email address, when you knowingly provide it to us. Email address and telephone number are used to contact you regarding your questions or issues submitted on the Contact Us page.
Our web servers automatically collect statistical information such as pages visited and which browsers you use to visit our site. None of this information is associated with you as an individual (see information about cookies). We use these statistics to monitor our site's performance and to make it easier for you to use.
Any personally identifiable information you give us on this site will be used to provide the product, service, or other information you have requested.
Your personally identifiable information, including your email address, gathered on this site will not be sold, rented, licensed or otherwise shared with third parties. The only exceptions are the following:
Yes. Our site contains links to other websites. We are not responsible for the content or the privacy practices employed by other sites.
No. Avalon Insurance Company does not combine offline information about you with the online information that you provide on our website.
We will retain your information for as long as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Avalon Insurance Company takes precautions to protect its users' personal nonpublic information. When users submit sensitive information to us, the information is protected both online and offline.
While we use SSL encryption to protect sensitive information online, Avalon Insurance Company also takes steps to protect user information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Avalon Insurance Company employees must use password-protected screen savers when they leave their desk. When they return, they must re-enter their password to regain access to your information. In addition, all employees are kept up-to-date on Avalon Insurance Company security and privacy practices.
We have implemented numerous commercially reasonable computer security technology features and practices to prevent the unauthorized release of our access to personal information. The systems that store personally identifiable information are kept in a secure environment. You should be aware that despite these and other security measures we have in place, no security process is completely guaranteed. Therefore, we cannot warrant absolute security.
If a material change is made to this privacy statement, we will post prominent notice of the nature of such change on our website.
Our mailing address is:
SecureRx PDP Customer Service
P.O. Box 779519
Harrisburg, PA 17177-9519
Our phone number is: 1.877.234.3853 or TTY 711
Monday through Friday 8:00 AM - 8:00 PM
Updated October 1, 2021